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From the collection
Total Customer Service: The Ultimate Weapon: A Six Point Plan For Giving Your Company The
3.750 KD
Fine
A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a...
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Details
AuthorWilliam H. Davidow; Bro Uttal
First published1990
Era1980–1999
PublisherHarper Perennial
LanguageEnglish
FormatPaperback
ConditionFine
Reference1902753-fine
The Story
A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business access in the coming decade, and outline a comprehensive strategy to achieve customer service goals
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