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Hey, I'm The Customer

by Ron Willingham
4.750 KD
Fine

In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line...

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Details

AuthorRon Willingham
First published1992
Era1980–1999
PublisherPrentice Hall Pr
LanguageEnglish
FormatOther
ConditionFine
Reference8256510-fine

The Story

In an increasingly competitive economy, superior service is the key to attracting and retaining customers. Now a veteran sales trainer shows managers, supervisors, business owners, and particularly front-line service providers precisely how to focus on customer needs and give today's demanding and selective buyers the end-result benefits they expect. Line drawings.