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Positively Outrageous Service
3.500 KD
Very good · Collectible
A business consultant and service guru details how to really prosper in today's tough business world by providing service above and beyond the call of duty. In this...
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Details
AuthorT. Scott Gross
First published1994
Era1980–1999
PublisherBusiness Plus
LanguageEnglish
FormatPaperback
ConditionVery good
Reference1002318-very-good
The Story
A business consultant and service guru details how to really prosper in today's tough business world by providing service above and beyond the call of duty. In this dynamic, fascinating book, T. Scott Gross shows how anyone can take customer service to a whole new level every day of the year using creative methods.