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Managing The Total Quality Transformation
6.000 KD
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Provides an action plan to reverse the downward spiral of poor quality in service and manufacturing businesses, with strategies for designing, implementing, and sustaining quality processes
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Details
AuthorThomas Berry
First published1990
Era1980–1999
PublisherMcGraw-Hill Inc.,US
LanguageEnglish
FormatHardcover
ConditionFine
Reference2814572-fine
The Story
Provides an action plan to reverse the downward spiral of poor quality in service and manufacturing businesses, with strategies for designing, implementing, and sustaining quality processes