Leading People: Transforming Business from the Inside Out

The Story

Leading Is Hard Work -- The Eight Principles of Leading -- Vision -- Painting the Whole Picture - James DePreist, Oregon Symphony -- Creating a Common Purpose - C. William Pollard, ServiceMaster -- Engaging in Outcome Thinking - Anne Bryant, American Association of University Women -- Navigating the Change Process - Terrence A. Larsen, CoreStates Financial Corporation -- Building a High-Performance Culture - General John Michael Loh, U.S. Air Force -- Trust -- Sharing Yourself and the Business - John P. (Jack) Stack, Springfield Remanufacturing -- Developing Deep Listening Skills - Gun Denhart, Hanna Andersson -- Being Predictable - Douglas Myers, San Diego Zoo -- Opening All the Doors - Don Soderquist, Wal-Mart -- Participation -- Unleashing People's Potential - Michele Hunt, Federal Quality Institute -- Building Partnerships - Paul Nolan and Richard Greenfield, Ford Motor Co./United Auto Workers -- Nurturing a Team Environment - Alan Mulally, Boeing 777 -- Promoting Employee Ownership - Russell Maier, Republic Engineered Steels -- Creating a Winning Attitude - Barry Alvarez, University of Wisconsin Football Team -- Learning -- Nurturing Personal Renewal - Carla Gorrell, Food & Friends -- Identifying Strengths and Shortcomings - Anita and Gordon Roddick, The Body Shop -- Mastering the Mentoring Process - Tom Johnson, Cable News Network -- Liberating the Human Spirit - J. Kermit Campbell, Herman Miller -- Building a Learning Community - Tim Cuneo, Oak Grove School District -- Diversity -- Confronting Prejudice Head On - Kenneth Brecher, William Penn Foundation -- Cultivating Your Full Range - Joan Claybrook, Public Citizen -- Managing Your Differences - Caesar Odio, City of Miami -- Creating a Culture of Respect - Elliot Hoffman, Just Desserts -- Creativity -- Discovering People's Talents - Todd Mansfield, Disney Development Company -- Uncovering Your Organization's Creativity - Robert E. Koski, Sun Hydraulics -- Developing People-Centered Technologies - Sidney Harman, Harman International Industries -- Rewarding the Soft Innovations - Mitchell T. Rabkin, Beth Israel Hospital -- Integrity -- Promoting Institutional Fairness - Dwane Baumgardner, Donnelly Corporation -- Fostering Ethics and Entrepreneurship - J. Robert Beyster, Science Applications International Corporation -- Having Courage - Roberta Achtenberg, U.S. Department of Housing and Urban Development -- Putting Integrity into Action - Gregory E. Favre, Sacramento Bee -- Community -- Cultivating Maturity - Leith Anderson, Wooddale Church -- Inspiring Pride and Performance - Shirley DeLibero, New Jersey Public Transit Corporation -- Caring Beyond Yourself - James Rouse, Enterprise Foundation -- Being an Environmental Steward - Horst M. Rechelbacher, Aveda Corporation -- Transforming Your Organization - John D. Callahan, Allstate Business Insurance -- Putting Wisdom to Work.