{"product_id":"quality-without-tears-plume-608276","title":"Quality Without Tears (Plume)","description":"\u003cp\u003eThe author's objective is to show managers how to build quality into all aspects of a company's operations thereby lowering costs, increasing sales, \u0026amp; boosting profits \u0026amp; do all this without the typical bureaucratic controls \u0026amp; procedures that merely hassle people without producing the desired results. Real situation \u0026amp; amusing fictional case histories are used to demonstrate that problems of quality \u0026amp; hassle are caused by management action.\u003c\/p\u003e","brand":"Philip B. Crosby","offers":[{"title":"Fine","offer_id":44288521633891,"sku":"608276-fine","price":4.0,"currency_code":"KWD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/0320\/2147\/files\/view_archive_478024f7-8ac4-45af-a063-81a4b0475bfd.jpg?v=1782276380","url":"https:\/\/qasralthaqafa.com\/products\/quality-without-tears-plume-608276","provider":"Qasr Al-Thaqafa","version":"1.0","type":"link"}